Return Policy

## Return Policy

At Opal and Ring Queen, we want you to be completely happy with your purchase. If your Gift does not meet your expectations, we’re here to help.

### Returns

- You may return your Gift within **14 days** of delivery for a full refund.  

- To be eligible for a return, the Gift must be in its **original, unworn condition** and include all original packaging and documentation.  

### How to Initiate a Return

1. Contact us within 14 days of delivery at [OpalandRingQueen@Gmail.com] with your order number and reason for return.  

2. We will provide you with return instructions and the address to ship your item back.  

3. Please ensure the Gift is securely packaged for safe return shipping.

### Refunds

- Once we receive and inspect the returned Gift, we will process your refund within **5 business days** to the original payment method.  

- Shipping fees are **non-refundable**. Return shipping costs are the responsibility of the buyer unless the item is defective or damaged on arrival.

### Exchanges

- If you wish to exchange your Gift for a different size or style, please contact us first to check availability. Exchanges are subject to stock.

### Damaged or Defective Items

- If your Gift arrives damaged or defective, please contact us immediately with photos so we can resolve the issue promptly.

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If you have any questions about our return policy or need assistance, please don’t hesitate to reach out at [OpalandRingQueen@gmail.com]. Your satisfaction is our priority!

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Opal and Ring Queen (Scheduled Gifting and Subscription Services)