Terms of Service
Terms of Service
Effective Date: [10/01/2025]
Welcome to Opal and Ring Queen. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully.
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1. General Conditions
Our jewelry, subscription boxes, and gift boxes are offered subject to availability.
We reserve the right to refuse service to anyone for any reason at any time.
Prices and product descriptions are subject to change without notice.
2. Products & Subscriptions
Jewelry pieces (including opals and rings) may have natural variations in color, shape, or texture. These are not considered defects.
Subscription services automatically renew on the schedule you select. You may manage or cancel your subscription through your customer account before the next billing date.
Custom or personalized orders are final sale and cannot be returned.
3. Payments
We accept major payment methods, including:
PayPal
Shop Pay
Venmo
All other options offered through Shopify checkout
Payment is due at the time of purchase.
4. Shipping & Delivery
We ship worldwide.
Shipping times and costs vary by destination.
Once an order leaves our facility, delays or losses caused by the carrier are outside our control.
5. Returns & Refunds
Eligible items may be returned within 14 days of delivery for a refund or store credit.
Items must be unused, unworn, and in their original packaging.
Customers are responsible for return shipping costs.
Refunds will be processed once the returned item is received and inspected.
Subscription boxes and gift boxes are not eligible for returns once shipped.
6. Intellectual Property
All designs, photos, logos, and content on this site are the property of Opal and Ring Queen. You may not use, reproduce, or distribute them without permission.
7. Limitation of Liability
We are not liable for any damages arising from use of our products or services, beyond the purchase price paid.
8. Governing Law
These Terms are governed by the laws of New York, United States.